Key Responsibilities

• Develop and execute strategic Hajj and Umrah sales plans to drive revenue growth and market share in the Hajj and Umrah travel segment.
• Identify and cultivate relationships with Hajj and Umrah organizations, travel agencies, and other partners to generate sales leads and secure contracts for group travel arrangements.
• Collaborate with internal departments, including scheduling, operations, customer service and other stakeholders to ensure the seamless execution of Hajj-related travel services.
• Negotiate pricing, terms, and conditions with Hajj organization and travel agencies to maximize revenue opportunities and ensure profitability.
• Provide guidance and support to the sales team in identifying and pursuing Hajj-related sales opportunities, including group bookings and charter flights.
• Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and develop targeted sales strategies.
• Coordinate with Hajj authorities, government agencies, and other stakeholders to obtain necessary permits, approvals, and clearances for Hajj-related travel operations.
• Ensure compliance with regulatory requirements, company policies, and industry standards in all Hajj-related sales and operations activities.
• Prepare and present comprehensive sales reports, forecasts, and budgets to senior management, highlighting key performance metrics and strategic insights.
• Stay informed about Hajj and Umrah travel trends, religious regulations, and cultural sensitivities to provide knowledgeable and sensitive service to pilgrims>

Requirements

• Bachelor’s degree in business administration, marketing, or a related field (Master’s degree preferred).
• Minimum 5 years experience in airline commercial / operations and/or hajj and umrah company
• Proven track record of successful sales management experience in the airline industry or travel sector, with a focus on Hajj and Umrah travel.
• Proficiency in CRM software, Microsoft Office suite, and other relevant sales tools and technology.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines in a dynamic and fast-paced environment.
• Willingness to travel as needed to meet with clients, attend industry events, and conduct sales activities.
• Passion for sales, aviation, and delivering exceptional service to pilgrims traveling for Hajj and Umrah.
• Strong leadership skills with the ability to inspire, motivate, and develop a high-performing sales team.
• Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with Hajj operators, travel agencies, and other stakeholders.
• Strategic thinker with a results-driven mindset and a proactive approach to problem-solving.